The sales people at the Prescott Valley store are very rude. Not only was the problem not corrected but I NEVER got response. Also, they will not tell you how long repairs will take just that there are a lot of repairs that need to be made! It creaks worse than rusty bedsprings and tips over if you don't sit far enough back in the seat. Will be our first and last time we buy la-z-boy furniture. I have bad back problems that have caused me to see a chiropractor bi-weekly but I haven't had to go once since receiving this mattress, it's been such a blessing! 1. We are very peeved at the set up from you to insurance companies whom you use and or SCS.we trust you'll step in and firstly get our suite looked at and then repair or replace. IS THAT SO and what's the claim based on please? In September 2019 we contacted La Z Boy uk to see if we could get two replacement cushions for a two seater recliner. Padded With Solid Block Cut Foam; Best La-Z-Boy Recliners Reviews. Very unhappy ! My family found it quite exciting getting it opened and watching it quickly expand! I don't expect that their replacement cushions will last much longer than the original cushions which was less than two years. They said I don't know! La-Z-Boy has three different mattress options to choose from -- the Essential, the Select, and the Lux. After that, in early April 2020, we started calling his supervisor. It took a month for sofa to get delivered. What was delivered is not. Worst company ever. I really hope it can get fixed this time. After a month and still hadn't received the furniture, I called to find out what was going on. Crappy workmanship, We were very disappointed with our two recliner chairs after complaining about the workmanship The store manager Scott was very indifference he may have a business degree but sure hell is hopeless about customer care) We got in touch with head office and talk to Nat send them the pictures of our chairs they would only give us store credit of about $1700. Which is not an unreasonable request... From a company that suggests your the tops In addition, he told me that one of the chairs had never received the upgrade to the extra firm memory foam. The rep advised that it would take 8-10 weeks. that's it, no more lazyboy furniture. We never got what we paid for originally. This was the Lazy Boy store on Midway Rd. My husband's recliner chair looks 10 years old. Bought a lazy boy power recliner and extended five years warranty has required four service visits in two years so the last visit I was advise the prior technician messed up the structure of the chair so it’s not repairable but serveco who implements the warranty is saying normal wear and tear and won’t release to me a copy of my technician visit report, isn’t all of this illegal business practices how is serveco in business and why is lazy boy using them ? This site's sole purpose is to make the decision making process faster and more efficient. So, I called customer service about an hour after ordering. Took two and half weeks for parts to be delivered to My house. In fact the rest of our things that we have had a very long time from other places still are in good condition. DEFINITELY NOT WORTH THE AGGRAVATION!!!!! We bought two recliner loveseats from La-Z-Boy in Prescott Valley, AZ. I brought a recliner from art can a year and half ago..I got a extend warranty from them and now they are closing I lose my warranty...I have had issues with my chair this is for the second time and no one th o turn too...not a good product at all if it break twice in year and a half I would have liked to have had the option to have someone install it instead of just drop it off because it would have been impossible to do without help.Mattress & furniture shopping is an oftentimes tedious and mundane task.
I wrote. The main difference between these options are the foam comfort layers.While all three are hybrid mattresses featuring foam and pocket coils, the Select and the Lux include the addition of Energex foam, which is a moderately responsive foam that is both supportive and adaptive. They took the money out of my account, but never hear anything from the company. What I am happiest about, is I'm not waking up with my lower back hurting from feeling like I've been sleeping in a hole. One item was incorrect. We called in early November 2019. Second recliner just broke and want to charge $150 to look at and fix it. so we got one chair the floor model around the same price of two. I then stated that it's not their policy to take so long for delivery of goods, but they changed that without informing the customer, so why can't they do anything about the restock fee's. and LBJ Freeway in Farmers Branch, Texas. She stated that there was nothing that she could do.
I had to go through the warehouse, which the young man in PHX was very kind. Suggest you look elsewhere for recliners. Two weeks later I still hadn't heard anything and had to call them to be told that my complaint had been closed and filed. So disappointed with the quality of your furniture. I called. We finally received one repaired chair back on 3/4/20. So I asked are we talking weeks or months.
When it comes to your own comfort, your own body is the only North Star. La-Z-Boy Reese Reclina-Rocker Recliner, Crimson – Our Best Pick; 2. Not once did they then get back to me unless I initiated contact. You agree to pay this even though they will not tell you how much you will have to pay for repairs!
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