sheraton hotel human resources phone number

I did speak to the manager at the desk upon discovery of the car break in and theft but was met with a non chalant attitude.

Response guaranteed within 24 hours. We got back to the hotel late around 11:00 pm. No one booked the room after we checked out, so I know house keeping had to have taken it. I had the wonderful opportunity to be on the "Wheel of Fortune" TV show. Stephanie at the front desk said she did not do anything because my family was there??? The hotel did reimburse me for the 2 nights stay, however I am very upset at how the hotel staff did not notice how bed bug volume in the room (641) that we stayed in. Beds were both sunken in the middle, bathroom had rust on the shower tiles around all the fixtures.

My attempt to resolve this issue was ignored repeatedly.

There was only 1 clerk on duty who spoke broken English, gave her my voucher and she asked for a credit card which I gave her. The representative was very rude and told me it wasn't their problem. I have 2 beds in my room and when I pulled back the blanket on the one bed there was a disgusting looking crust. Do not stay at a Sheraton Hotel; Basically they are not customer friendly and make a lot of mistakes; stay at your own risk my name is Patricia Pugh I stayed at the Greensboro NC high point on Sat Nov 19, 2017 I was treated so badly upon check in my initial reservation was a request for a high floor room In which the other times I stayed here I was accommodated with no problem, this time I was told by the FRONT DESK CLERK THERE WERE NONE DO TO ROOMS BEING FUMIGATED FOR BED BUGS OR BUGS PERIOD upon hearing that I immediately went to the#2 tower which has the high floors and went on the elevator on to several floors and observed no such thing and seeing other guest going in and out of rooms. At least they would care. I immediately called upon arrival home and was told they were not found YET--- if the room was cleaned they were found due to the fact that I left them right in the walkway - I have called the hotel many many times and have not received a call back --- this is unacceptable and I am very displeased and want to receive my sandals back or money to buy a new pair - unless the room is sitting untended to for 5 days my shoes were found - I will never stay at your establishment again --- I travel quite often and have left items behind and always not only received a call back but also the items!!!!!!!!!!!!!!!!!!.

Her solution was to call Hotels.com, get my money back and figure out another place to stay.

I was first told it could only be extended until 1 p.pm and we could sit at the pool area until we need to leave.

Probably even file a lawsuit. I waited to speak with the manager, Jamie. There were blood splatters at the foot of the bed and on the blankets (white blankets).

Watch Out !!!

I spent a lot of money for one night stay to make sure my family had good accommodations and everyone had a bed to sleep; and yet, it felt like I had booked a $30 room at a cheap hotel in the middle of nowhere.my son is stuck in NY and your hotel is making them leave!!! I counted 32 bites on my son. Once when I booked the room and another time today for the same night. We booked a room for one night through Hotels.com for the Sheraton Suites on 2/11. However I noticed there were people smoking everywhere around the hotel no designated area, needless to say by morning the smoke smell was in my room and had to go. We needed to extend our time until 6 p.m. because our flight was at 8:30 p.m..

Since that visit I have been inundated with phone calls.

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I booked a room for a week in July through booking.com. And this was all in the 2nd room that they assigned me. I screamed and yelled at my husband to wake up right away and get the kids ready to leave the hotel. Warmly furnished, The Café offers an all-day buffet as well as a la carte of International delicacies. Once I recieved confirmation I realized that it was booked under the wrong location. I tried calling Corporate Customer Service and heard from them that they're NOT required to honor reservations made by sites like Hotels.com or Expedia. After trying to get her to honor my reservations she told me that she would not charge me for the cancellation fee!!

Alex Guyovich Fairplex RV Park Manager Work: 909-865-4318 Mobile: 909-525-6118 Email: Guyovich@fairplex.com