1. This is a follow up from a previous post regarding water or condensation leaking from bottom of refrigerator. GE Monogram was made in America, good product and earned great respect as a top of the line product. Is this a known problem with ge. Some refrigerator repair providers charge by the hour for labor; others charge a flat rate, based on … In some cases, the cost of repair is so high that it is better to actually buy a new refrigerator. The refrigerator is a nightmare. We've had our GE Monogram All-refrigerator and all-freezer for a few years now. As good looking and as functional as the interior design is, the mechanics are reminiscent of much cheaper units. The last time I called for a repair the guy told me we should just replace it because of the exhorbitant repair costs. Almost immediately after we purchased them, we started getting condensation inside the units, causing the bottom drawers in both unites to freeze shut and huge blocks of ice to build up. As everyone here is saying, it is one of the worst products, period. Anyone else experience this???? I also have a GE Monogram, it has been leaking at the bottom, I had it 'repaired' twice. Replacements run between Instead of buying a new refrigerator, you might only need to replace a faulty part. appliance again. It showed signs of rust and mildew in freezer (made me wonder why?) The techs tell us the damper door is a flawed design and even the upgraded component is questionable. Why anyone would buy anything else is beyond me. The water came on by itself at 3:30am and ran for 15 minutes and turned off. PROBLEM STILL THERE! I think it is time for us to band together and take action against GE. We had the whole controller/light board replaced as well as the sensor that clicks on the water when arm is depressed. Doesn't matter, they have been out other times and just ended up using blowdryers etc. Looks Good. An extensive stock of genuine GE Appliances parts on the truck so that most repairs are completed on first visit. The Convection oven doesn't heat correctly and sounds like a freight train when turned on. I am convinced that GE must have been aware of this problem but did nothing to fix the problem because they make so much money by fixing their junk. When people stop buying their junk, they will build better refrigerators, or go out of business. They made it out of plastic originally and now it is made out of stainless steel.
I have filed a complaint with GE and I am anxious to hear what they have to say. I had the unfortunate incident today to be connected with a woman from GE Monogram who told us that we should expect our freezer to unlock after about 10sec. Went to the appliance store nearby and ordered a drip pan. However, I can't justify spending $8000 for a new frig when this one is still working well. For refrigerators that are more high-end, the cost of replacing the refrigerator compressor can be significantly higher. Then they learned their lesson and today (do not know at what year) they now make GE Monogram in America, my brand new made in 2015 built-in fridge was made in Tennessee. I'm going to bite the bullet and buy a different refrigerator. I did not want to call a repairmen to have him replace condensers, fans etc. Even GE has given up and sold out to the Communist Chinese. The next day I had to go out of town for almost 4 weeks. Still continues. I have a GE Profile side by side, french door freezer on the bottom (model PGSS5RKZSS). We have only used them for 6 years and the 48" refrigerator has been replaced (before we moved into the house) and has not worked properly ever. So annoying and embarrassing when guests are over, especially with open floor plan. We've had our Monogram 30 inch unit for 2 years, the freezer and ice maker stopped working. Conveniently schedule service online or call us toll-free at My female Home-care Worker took all the drawers out of the fridge and removed all the screws holding the "Central Tower (Fan?) I would like a new frig because some of the plastic parts have broken and the door panels are peeling. Genuine Parts The recommended fix has been to shut off the water to the ice maker. In the 8 years I have owned it I have spent over $2k to get it running. I was charged $140 for the service visit, they told me nothing is covered under warranty and that the main controller board is blown. They just generate too much heat when clogged. I'll follow up with these comments once I know the problem. In some cases, the cost of repair is so high that it is better to actually buy a new refrigerator.
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